Privacy Policy

Please read our Privacy Policy carefully to understand our practices.

YNotNow, LLC (YNotNow) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who use our app or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to assure those affiliated with YNotNow, LLC of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you have not registered with us and want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time YNotNow, LLC decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by text and app notification. Users at that time shall have the option as to whether to permit the use of their information in this new separate manner.

This Policy applies to YNotNow, LLC, and it governs any and all data collection and usage by us. Through the use of the YNotNow app found in the App Store, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that YNotNow, LLC does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review those privacy policies and conditions of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following:

  1. What personally identifiable information is collected from you through our app
  2. Why we collect personally identifiable information and the legal basis for such collection
  3. How we use the collected information and with whom it may be shared
  4. What choices are available to you regarding the use of your data; and
  5. The security procedures in place to protect the misuse of your information.

INFORMATION WE COLLECT

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This app collects various types of information, such as:

1. Voluntarily provided information which may include your name, address, email address, billing and/or credit card information, profile information, photographs, location information, and other information you choose to provide when using our services.

2. Information automatically collected when using our app, which may include device information, IP address, operating system information, application usage information, server logs, cookies, and third-party tracking technologies where applicable.

In addition, YNotNow, LLC may collect non-personal and anonymous information, such as general demographic information and technical information about the device and application being used, which may assist us in providing and maintaining superior quality service.

YNotNow, LLC may also deem it necessary, from time to time, to follow websites that our users may frequent to glean what type of services and products may be the most popular to customers or the general public.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, account registration, use of our application features, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for in this Policy.

WHY WE COLLECT INFORMATION AND FOR HOW LONG

We collect some of your personal data for several reasons:

  • To better understand your needs and provide you with the services you have requested;
  • To fulfill our legitimate interest in improving our services and products;
  • To send you promotional notifications containing information we think you may like when we have your consent to do so;
  • To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
  • To customize our app according to your online behavior and personal preferences;
  • To maintain and secure user accounts;
  • To prevent fraud, abuse, unauthorized access, and misuse of our services;
  • To comply with applicable laws and legal obligations; and
  • To communicate with you regarding your account, security, service updates, and other important matters.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you; the existence of your consent; and our legitimate interest in keeping such information as stated in this Policy.

DATA HANDLING AND PROTECTION

YNotNow, LLC takes the privacy and security of users' personal and sensitive information seriously. We collect, use, store, and process personal and sensitive information only for legitimate business purposes and as described in this Privacy Policy.

Personal and sensitive information collected through the YNotNow app may include information such as your name, email address, profile information, photographs, location information, account information, device information, and other information that you voluntarily provide or that is necessary to provide the app's services.

We use personal and sensitive information only as necessary to provide, maintain, personalize, and improve our services, communicate with users, maintain account security, prevent fraud or misuse, comply with applicable legal obligations, and fulfill other purposes described in this Privacy Policy.

We take reasonable administrative, technical, and organizational measures to protect personal and sensitive information against unauthorized access, disclosure, alteration, loss, misuse, or destruction. Access to personal information is limited to authorized personnel and service providers who require access to perform legitimate business functions.

Where appropriate, sensitive information is protected using encryption during transmission and other security measures designed to protect information while it is stored and processed. We do not sell, rent, or lease users' personal information to third parties.

We may use trusted third-party service providers to assist us with hosting, data storage, analytics, authentication, communications, security, and other services necessary to operate the YNotNow app. Such service providers may process personal information only as necessary to provide services to YNotNow, LLC and are expected to maintain appropriate safeguards for the information they process.

We retain personal and sensitive information only for as long as reasonably necessary to provide our services, maintain legitimate business and legal records, comply with applicable laws, resolve disputes, enforce our agreements, and protect our legal rights. When information is no longer required, we take reasonable steps to securely delete or anonymize it.

If we become aware of a security incident that may affect users' personal information, we will take reasonable steps to investigate, contain, and remediate the incident and provide notifications where required by applicable law.

USE OF INFORMATION COLLECTED

YNOTNOW, LLC DOES NOT NOW, NOR WILL IT IN THE FUTURE, SELL, RENT OR LEASE ANY OF ITS CUSTOMER LISTS AND/OR NAMES TO ANY THIRD PARTIES.

YNotNow, LLC may collect and may make use of personal information to assist in the operation of our app and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from the YNotNow app found in the App Store.

YNotNow, LLC may also be in contact with you in regards to completing surveys and/or research questionnaires related to your opinion of current, potential, or future services that may be offered.

DISCLOSURE OF INFORMATION

YNotNow, LLC may not use or disclose the information provided by you except under the following circumstances:

  • as necessary to provide services or products you have ordered;
  • in other ways described in this Policy or to which you have otherwise consented;
  • in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
  • as required by law, or in response to a subpoena or search warrant;
  • to outside auditors who have agreed to keep the information confidential;
  • as necessary to enforce the Terms of Service on our website;
  • as necessary to maintain, safeguard and preserve all the rights and property of YNotNow, LLC; and
  • to trusted service providers who process information on our behalf as necessary to operate, maintain, secure, and improve our services.

NON-MARKETING PURPOSES

YNotNow, LLC greatly respects your privacy. We do maintain and reserve the right to contact you if needed for NON-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in YNotNow, LLC products and services, or changes to this Policy). In certain circumstances, we may use our app, newspapers, or other public means to post a notice.

CHILDREN UNDER THE AGE OF 18

YNotNow, LLC's app is not directed to, and does not knowingly collect personally identifiable information from, children under the age of eighteen (18). If it is determined that such information has been inadvertently collected on anyone under the age of eighteen (18), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database. Anyone under the age of eighteen (18) is not allowed under our terms of service to utilize this app.

UNSUBSCRIBE OR OPT-OUT

All users and visitors to our app have the option to discontinue receiving communications from us by way of text. To discontinue or unsubscribe from our app, please hit the unsubscribe option in the personal settings menu. YNotNow, LLC will continue to adhere to this Policy with respect to any personal information previously collected.

LINKS TO OTHER WEBSITES

Our app may contain links to affiliate and other websites. YNotNow, LLC does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other websites. Therefore, we encourage all users and visitors to be aware when they leave our app and to read the privacy statements of every website that collects personally identifiable information. This Policy applies only and solely to the information collected by our website.

NOTICE TO EUROPEAN UNION USERS

YNotNow, LLC's operations are located primarily in the United States. If you provide information to us, the information may be transferred out of the European Union (EU) and processed or stored in the United States or other countries where our service providers operate. By providing personal information to us, you are consenting to its storage and use as described in this Policy, subject to applicable data protection laws.

YOUR RIGHTS AS A DATA SUBJECT

Under the regulations of the General Data Protection Regulation (“GDPR”) of the EU you have certain rights as a Data Subject. These rights are as follows:

  • THE RIGHT TO BE INFORMED: this means we must inform you of how we intend to use your personal data and we do this through the terms of this Policy.
  • THE RIGHT OF ACCESS: this means you have the right to request access to the data we hold about you and we must respond to those requests within one month. You can do this by sending an email to hello@ynotnowlabs.com.
  • THE RIGHT TO RECTIFICATION: this means that if you believe some of the data we hold is incorrect, you have the right to have it corrected. You can do this by logging into your account with us, or by sending us an email with your request. You can do this by sending an email to hello@ynotnowlabs.com.
  • THE RIGHT TO ERASURE: this means you can request that the information we hold about you be deleted, and we will comply unless we have a compelling reason not to, in which case you will be informed of the reason. You can do this by sending an email to hello@ynotnowlabs.com.
  • THE RIGHT TO RESTRICT PROCESSING: this means you may have the right to request that we restrict the processing of your personal data in certain circumstances, subject to applicable law.
  • THE RIGHT OF DATA PORTABILITY: this means you can obtain and use the data we hold for your own purposes without explanation, where applicable by law. If you wish to request a copy of your information, contact us at hello@ynotnowlabs.com.
  • THE RIGHT TO OBJECT: this means you may have the right to object to certain processing of your information, including processing based on legitimate interests, subject to applicable law. To do this, please send an email to hello@ynotnowlabs.com.

In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal information whenever possible. We also have protocols in place in the unlikely event that we suffer a data breach and we will contact you if your personal information is ever at risk. For more details regarding our security protections see the section below.

SECURITY

YNotNow, LLC takes reasonable precautions to protect your information. When you submit sensitive information through the website or app, appropriate technical and organizational safeguards are used to protect your information during transmission and processing.

Where we collect sensitive information, we use appropriate security measures, including encryption during transmission where applicable. We also protect your information through access controls and other safeguards designed to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction of the user's personal information under our control.

Only employees, contractors, or service providers who need access to personal information to perform a specific legitimate business function are permitted access to such information. The computers, systems, and servers in which personal information is stored are maintained with reasonable security measures appropriate to the nature of the information.

The Company also uses secure communication protocols, including SSL/TLS where applicable, for authentication and private communications to help protect users' personal information when transmitted over the internet.

ACCEPTANCE OF TERMS

By using this app, you are hereby accepting the terms and conditions stipulated within this Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our app. In addition, your continued use of our app following proper notification or the posting of any updates or changes to our terms and conditions, shall mean that you agree and accept such changes.

HOW TO CONTACT US

If you have any questions or concerns regarding this Privacy Policy as it relates to our website or app, please contact us at the following email or mailing address:

Mailing Address:

YNotNow, LLC

14231 FM 1464, Unit 5101

Sugar Land, Texas 77498

Telephone: 713-933-4581

Email: hello@ynotnowlabs.com


The data controller responsible for your personal information for the purposes of GDPR compliance is:

YNotNow, LLC

hello@ynotnowlabs.com

14231 FM 1464 Rd, Suite 5101, Sugar Land, Texas 77498